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Microsoft Exchange Server 2007 : Understanding the Client Access Server (part 2) - ActiveSync

4/10/2014 2:10:02 AM

2. ActiveSync

ActiveSync is a synchronization protocol that allows mobile devices to synchronize the user’s Exchange mailbox, including email, calendar, contacts, and tasks. It is based on HTTP and Extensible Markup Language (XML). ActiveSync supports the following devices:

  • Windows Mobile 5.0

  • Pocket PC 2003

  • Pocket PC 2002

Unlike Exchange Server 2003, in Exchange 2007 the ActiveSync feature is enabled by default. The Exchange 2007 ActiveSync has a number of new features and improved features, including the following:

  • Support for HTML messages

  • Support for follow-up flags

  • Support for fast message retrieval

  • Meeting attendee information

  • Enhanced Exchange Search

  • Windows SharePoint Services and Universal Naming Convention (UNC) document access

  • PIN reset

  • Autodiscover for over-the-air provisioning

  • Support for Out of Office configuration

  • Support for tasks synchronization

  • Support for Direct Push

Some of the new features, such as Direct Push and Autodiscover, require Windows Mobile 5.0 with the Messaging and Security Feature Pack (MSFP) installed on the device to function.

Exchange 2007 ActiveSync also has a number of new security features, including the following:

  • Exchange ActiveSync mailbox policies

  • Device password policies

  • Remote Device Wipe

These new security features allow Exchange 2007 administrators to effectively manage the security of their mobile devices. Table 3 lists the settings available in the ActiveSync mailbox policy.

Table 3. List of ActiveSync Mailbox Policy Settings
SettingDefault ValueDescription
Allow nonprovisionable devicesTrueAllows older devices (those that do not support the Autodiscover service) to connect to Exchange 2007 by using Exchange ActiveSync
Allow simple passwordFalseEnables or disables the ability to use a simple password such as 1234
Alphanumeric password requiredFalseRequires that a password contains numeric and nonnumeric characters
Attachments enabledTrueEnables attachments to be downloaded to the mobile device
Device encryption enabledFalseEnables encryption on the device
Password enabledFalseEnables the device password
Password expirationNot SetEnables the administrator to configure a length of time after which a device password must be changed
Password history0Defines the number of past passwords stored in the user’s mailbox; previously stored passwords cannot be reused
Policy refresh intervalNot SetDefines how frequently the device updates the Exchange ActiveSync policy from the server
Maximum attachment sizeNot SetSpecifies the maximum size of attachments that are automatically downloaded to the device
Maximum failed password attempts4Specifies how many times an incorrect password can be entered before the device performs a wipe of all data
Maximum inactivity time lock15 minutesSpecifies the length of time a device can go without user input before it locks
Minimum password length4Specifies the minimum password length
Password recoveryDisabledEnables the device password to be recovered from the server
UNC file accessEnabledEnables access to files stored on UNC shares
WSS file accessEnabledEnables access to files stored on Microsoft Windows SharePoint Services sites

To use the password policy features and the Remote Device Wipe, you need to create and associate the user with an Exchange ActiveSync mailbox policy.

Different policies can be created to meet the needs of different user communities. For example, an organization might have one general user ActiveSync mailbox policy with default password settings that require a minimum of 4 characters. A second ActiveSync mailbox policy for executives with higher security requirements and more secure password settings might require a minimum of 10-character passwords. These policies would be assigned to the appropriate mailboxes.

By default, no ActiveSync mailbox policies are created. To create a new ActiveSync mailbox policy, execute the following steps:

1.
Expand the Organization Configuration folder.

2.
Select the Client Access folder.

3.
In the actions pane, select New Exchange ActiveSync Mailbox Policy.

4.
Enter the policy name, such as Default Exchange ActiveSync Mailbox Policy.

5.
Click New to create the policy.

6.
Click Finish to close the wizard.

To associate a user with an Exchange ActiveSync mailbox policy, execute the following steps:

1.
Expand the Recipient Configuration folder.

2.
Select the Mailbox folder.

3.
Select the mailbox.

4.
Select Properties in the actions pane.

5.
Select the Mailbox Features tab.

6.
Select Activesync and click Properties.

7.
Click Browse and select a policy, such as the Default Exchange ActiveSync Mailbox Policy created earlier.

8.
Click OK three times to save the settings.

Now, the user’s mobile device will have the policies applied and can be managed remotely, as is evidenced by the Manage Mobile Device selection in the mailbox actions pane.

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