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Microsoft Exchange Server 2007 : Leveraging the Capabilities of the Outlook Web Access Client - Using Contacts in OWA

9/9/2013 2:29:09 AM

Contacts enable you to create your own lists of users who might not be within the GAL. By entering them into the Contacts list, you can easily send emails and appointments to those contacts and create distribution lists made up of users in the GAL and those in your personal Contacts list.

Creating Contacts

Creating contacts is a simple, three-step process:

1.
Click New/Contact in the Infobar. The New Contact dialog box opens, as shown in Figure 1.

Figure 1. New Contact dialog box.


2.
Enter all pertinent information about the contact. The top-level tabs allow you to jump directly to a specific type of information.

3.
When completed, click Save and Close to save the contact in the Contacts list.

Editing Contacts

To edit an already created contact, double-click the contact. Edit the contact sheet as needed, and then click Save and Close when you are finished.

Mapping Addresses from Contacts

When you view a contact, if you have access to the Internet, you can select Map This Address from the detail view of the user and it will pull up a map of the location stated in the Address portion of the Contacts sheet.

Changing Contact Views

Just as the Inbox provides you with multiple views for email, Contacts provides three views for contacts:

  • All— This view shows the entire contents of the Contacts folder. This includes both people and distribution lists. As this list can be very large, you have the standard options for searching or filtering the results.

  • People— This view limits the Contacts list to only people. This list can be searched or filtered to further refine the view.

  • Distribution Lists— This view shows only distribution lists that were created by the user and stored as personal contacts.

Users should be aware that while they can view their distribution lists through OWA, they cannot edit them or create new ones.

Deleting Contacts

To delete a contact, click the contact to highlight it, and click Delete in the Infobar or press the Delete key.

Finding Names

To find names in contacts, click the Contacts folder in the shortcut bar. Choose the appropriate view, for example, All. Type in part of the name that you are looking for in the Search Contacts box, and click the magnifying glass. The closest matches appear in the middle pane.

Sending Mail from Contacts

If a contact sheet is open, email can be sent directly to the contact if a correct email address is configured for the contact. To send an email directly, click the New Message to Contact button on the toolbar.

OWA then opens a new email dialog box with the addressee information already completed, listing the contact as the intended recipient. Complete the email and send it.

Creating New Distribution Lists

OWA 2007 no longer supports the creation of distribution lists. These lists would have to be created through the full Outlook client.

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