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Exchange Server 2010 : Installing Edge Transport Monitoring Certificates (part 3) - Install the Agent on the Edge Transport & Configure the Agent to Use the Certificate

4/5/2011 4:59:35 PM

Install the Agent on the Edge Transport

The agent needs to be installed manually on each Edge Transport server. Normally agents would be pushed by the Operations Manager console, but Edge Transport servers typically reside in the DMZ and are not members of the domain.

The steps to manually install the agent follow:

1.
Log on as an administrator and insert the OpsMgr 2007 R2 installation media.

2.
At the AutoPlay menu, select Run SetupOM.exe.

3.
Select Install Operations Manager 2007 R2 Agent from the menu.

4.
Click Next.

5.
Click Next to accept the default directory.

6.
Click Next to specify Management Group information.

7.
Type in the Management Group Name and FQDN of the Management Server. Keep the default Management Server port as 5723. The example shown in Figure 3 has COMPANYABC as the management group name and omr2.companyabc.com as the management server.

Figure 3. Manually entered Management Group information.

8.
Click Next.

9.
Click Next at the Agent Action Account page to leave the Local System as the action account.

10.
Click Install to complete the installation.

11.
When the installer finishes, click Finish.

The previous steps need to be completed for each Edge Transport server.

The agent is installed but will not communicate correctly with the management server. This is because the agent has not been configured to use the certificate for mutual authentication. This will be done in the next section.

Configure the Agent to Use the Certificate

After the agent is installed, the agent still needs to be configured to use the correct certificate. The OpsMgr installation includes a utility called MOMCertImport.exe that configures the agent to a) use certificates for authentication and b) select which certificate in the local computer store to use. The tool does not do any validation checking of the certificate itself, so care needs to be taken that the correct certificate is selected.

The steps to configure the agent to use a certificate follow:

1.
Log on as an administrator on the Edge Transport server and insert the OpsMgr 2007 R2 installation media.

2.
At the AutoPlay menu, select Run SetupOM.exe.

3.
Select Browse This CD from the menu.

4.
Select the SupportTools directory and then the AMD64 directory.

Note

Exchange Server 2010 is a 64-bit application, so the AMD64 is the correct folder for the 64-bit binaries. If the procedure is run for other servers, select the appropriate directory for the binaries such as i386.

5.
In the directory, double-click MOMCertImport.exe.

6.
In the pop-up window, select the certificate issued previously and click OK. The View Certificate button can be used to view the certificate details if the correct certificate is not obvious.

The Operation Manager service restarts automatically to have the certificate selected take effect. The preceding steps need to be repeated for each Edge Transport server and for each management server.

The Operations Manager event log can be viewed with the Windows Event Viewer. It is named Operations Manager and is located in the Applications and Services Logs folder in the tool. Any problems with the certificate are shown in the log immediately following the start of the System Center Management service.

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