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Exchange Server 2010 : IMAP, POP, and Microsoft ActiveSync (part 2) - Assigning an External Name & Configure POP and IMAP

3/28/2011 6:01:03 PM

2. Assigning an External Name

Client Access servers are often accessed using different names, depending on whether the client is on the organization’s internal or external network. You can use the Configure External Client Access Domain Wizard, shown in Figure 3, to configure the external name associated with OWA, ActiveSync, and the Exchange Control Panel. You can access the Configure External Client Access Domain Wizard from the EMC by clicking on the Configure External Client Access Domain item located in Actions pane when you have selected the Server Configuration\Client Access node.

Figure 3. Assign an external name to a Client Access server


To configure the external client access domain name for OWA from the Exchange Management Shell (EMS), use the Set-OwaVirtualDirectory cmdlet with the ExternalUrl parameter. To configure the external client access domain name from the EMS for ActiveSync, use the Set-ActiveSyncVirtualDirectory cmdlet with the ExternalUrl parameter. For example, to set the external client access domain for OWA on Client Access server CAS1 to mail.contoso.com, where OWA is hosted in the default location, use the following command:

Set-OwaVirtualDirectory -Identity 'CAS1\owa (Default Web Site)' -ExternalUrl
'https://mail.contoso.com/owa'



Note:

EXTERNAL NAMESPACE

To learn more about configuring an external namespace for a Client Access server, consult the following reference on TechNet: http://technet.microsoft.com/en-us/library/dd351198.aspx.


3. Configure POP and IMAP

Most email clients support the POP3 and IMAP4 for the retrieval of messages from mail servers. Although Outlook supports the POP3 and IMAP4 protocols, Outlook defaults to RPC when interacting with Exchange Server 2010. As Exchange Server 2010 must work with clients other than Outlook, you can configure Exchange Client Access servers to support clients that use the POP3 and IMAP4 protocols.

To support POP3 and IMAP4 traffic, it is necessary to enable both of these services on the Client Access server and to ensure that you configure the mailbox user’s settings to allow access to their mailbox using the appropriate protocol. To enable the POP3 or IMAP4 service on a Client Access server, perform the following general steps:

  1. On the Client Access server, open the Services Console from the Administrative Tools menu.

  2. Locate either the Microsoft Exchange IMAP4 service or the Microsoft Exchange POP3 service as appropriate. Right-click on the service and then click on Properties.

  3. On the General tab of the service’s properties, as shown in Figure 4, set the service startup type to Automatic. Under service status, click Start to start the service.

    Figure 4. IMAP4 service properties


Once you have enabled the POP3 and IMAP4 services, you can configure these services by navigating to the Server Configuration\Client Access node, clicking on the POP3 and IMAP4 tab, right-clicking on either the POP3 or IMAP4 service, and then clicking on Properties. This will bring up either the POP3 or the IMAP4 properties. The tabs on these properties dialog boxes allow you to configure the following:

  • General Allows you to configure the banner string, which is used for identification.

  • Binding Allows you to configure which Internet Protocol version 4 (IPv4) and IPv6 addresses and ports that secure and unencrypted connections use for each service. Figure 5 shows the Binding tab for the POP3 service.

    Figure 5. POP3 Binding tab

  • Authentication On this tab, specify whether plain text (basic), plain text (Integrated Windows), or Secure logon is required. You can also specify the X.509 certificate name.

  • Connection This tab allows you to configure connection settings, such as time-out settings, maximum connections from a single IP address, and maximum connections from a single user.

  • Retrieval Settings This tab allows you to specify the Message MIME format, message sort order, and Calendar Retrieval Format.

    You can configure all the settings on these properties dialog boxes for each service from the EMS by using the Set-POPSettings or Set-IMAPSettings cmdlets. To enable IMAP4 or POP3 for a specific user’s mailbox, edit the user’s mailbox properties from the recipient configuration node and enable the desired protocol on the Mailbox Features tab, as shown in Figure 6.

    Figure 6. Enable IMAP for user

    You can verify that either the POP3 or IMAP4 services are working correctly from the EMS by using one of the following commands:

  • Test-POPConnectivity This command allows you to verify that POP3 access to Exchange mailboxes is functioning properly.

  • Test-IMAPConnectivity This command allows you to verify that IMAP4 access to Exchange mailboxes is functioning properly.


Note:

UNDERSTANDING POP3 AND IMAP4 SETTINGS

To learn more about POP3 and IMAP4 settings, consult the following reference on TechNet: http://technet.microsoft.com/en-us/library/dd297990.aspx.

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