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Exchange Server 2010 : Managing Recipients and Distribution Groups (part 1) - Mail Contacts & Mail-Enabled Users

3/25/2011 5:35:12 PM

1. Mail Contacts

Mail contacts allow an external user’s email address to be present in Exchange address books without giving that user logon rights in the organizational forest. For example, several users at Contoso might regularly email Don Hall, a purchasing officer at a client firm but someone who never needs to log on to the Contoso network. Don Hall could be configured as an Exchange mail contact, allowing all users at Contoso to locate his address details automatically in Exchange address books or even add Don to distribution groups.

To create a mail contact using the EMC, perform the following general steps:

  1. Navigate to the Recipient Configuration node. In the Actions pane, click New Mail Contact.

  2. You can choose to mail-enable an existing contact or create a new contact.

  3. On the Contact Information page, shown in Figure 1, provide information about the contact, including an alias; where the contact will be stored within Active Directory; and the associated external email address. When these details have been entered, click Next, New, and then Finish.

    Figure 1. Creating a new mail contact


You can create a mail contact from the Exchange Management Shell (EMS) using the New-MailContact cmdlet. For example, to create a new mail contact for Julian Price with the address Julian.price@tailspintoys.com that will be stored in the Users container in the adatum.com domain, issue the following command:

New-MailContact -Name "Julian Price" -ExternalEmailAddress julian.price@tailspintoys.com
-OrganizationalUnit adatum.com/users



Note:

CREATING MAIL CONTACTS

To learn more about mail contacts, consult the following article on TechNet: http://technet.microsoft.com/en-us/library/aa998858.aspx.


2. Mail-Enabled Users

Mail-enabled users have user accounts in the Active Directory forest that hosts Exchange but have their mailboxes hosted by an eternal organization. Mail-enabled users are also known by the term “mail user.” The external email address is associated with the user account. For example, Jim Hance is a contractor working at Contoso. To perform his job, Jim needs to be able to log on to the Contoso domain. Jim’s organization does not have an Active Directory trust relationship with Contoso, so allowing local logon requires that Jim have an Active Directory user account. Rather than have a local mailbox, Jim prefers to have his email delivered to an email account that is separate from the Contoso Exchange organization. As a mail-enabled user, Jim can appear in Exchange address books, contact lists, and distribution groups even though he does not have a mailbox hosted on one of the organization’s Exchange mailbox servers.

To create a mail-enabled user when no user account already exists using the Exchange Management Console (EMC), perform the following steps:

  1. Click on New Mail User in the Actions Pane when the Recipient Configuration node is active in the EMC. Select New User and click Next.

  2. Provide the details of the new user account, including the organizational unit (OU) that will host the user account in Active Directory and then click Next.

  3. Provide an alias and the details of the external email address. Click Next, New, and then Finish.

To create a mail-enabled user using the EMS, use the New-MailUser cmdlet. For example, to create a mail-enabled user named Oksana with the email address oksana@contoso.com and with the account hosted in the Users container of the adatum.com domain, issue the following command:

New-MailUser -Name Oksana -ExternalEmailAddress Oksana@contoso.com -UserPrincipalName
oksana@adatum.com


When issuing this command, the EMS will prompt you to provide a password for the new user account. You can mail-enable an existing user account that is not associated with an Exchange mailbox using the EMC or the Enable-MailUser cmdlet in the EMS. To mail-enable an existing user account using the EMC, perform the following steps:

  1. Click on New Mail User in the Actions Pane when the Recipient Configuration node is active in the EMC.

  2. Select Existing User on the Introduction page. Click Browse and then select the user account that you wish to mail-enable and then click Next.

  3. Provide an Exchange alias. Click Edit and then enter the external address to which Exchange will route email. Click Next, New, and then Finish.

To mail-enable an existing user account with the logon name Barry with the email address barry@contoso.com, issue the following command:

Enable-Mailuser -Identity Barry -ExternalEmailAddress Barry@contoso.com


Note:

CREATE MAIL-ENABLED USER

To learn more about creating mail-enabled user, consult the following article on TechNet: http://technet.microsoft.com/en-us/library/bb124381.aspx.

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